Last updated 22/02/22
We reserve the right to make changes to this Policy at any time and for any reason. We will notify readers of recent changes by updating the “Last Updated” date of this Policy. Any changes or modifications will be effective immediately upon posting the updated Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
https://www.herotech8.com contains material that is owned or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is strictly prohibited unless otherwise agreed in writing by us.
You are encouraged to periodically review this Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Policy by your continued use of the Site after the date such revised Policy is posted.
We take care to ensure that the information appearing on this website is accurate and up-to-date. However, errors do occur and you should not take the accuracy of the information for granted, but should check directly with us using our contact page. We, therefore, disclaim all liability for your use of the information on https://www.herotech8.com.
Collection of your information
We may collect information about you in a variety of ways, one of which being the contact us form found here that allows us to process orders and deliver services to you. We are committed to protecting and respecting your privacy, in fact, we take it very seriously and will only record the very minimum amount of data necessary to administer your orders effectively and to provide the products you have requested from us.
Use of your information
We use personal information provided to:
Securely process transactions with banking partners and payment facilitators.
Communicate with you about your orders and transactions
When in line with your preferences, share details of other products or services
We may also share your personal data in compliance with any applicable laws and regulations
We will retain customer data/order information on Xero (CRM) for our records when they have received a quotation from us unless you ask us to delete this information. We will never unlawfully pass your details onto any additional organisations other without express permission. You may unsubscribe from our communications services and if you are a resident of a nation protected under GDPR regulation you may request the data to be held or forgotten at any time via, email at firstname.lastname@example.org.
All personal data we hold is processed by staff in the UK, however, for the purposes of third-party IT hosting and maintenance this information may be located on servers outside of the European Union. No third parties have access to your personal data unless the law allows them to do so.
We will never share, publish or sell personal data held on our secure servers to any third parties not directly linked to the administration of your account that identifies you or any other person in your organisation.
We will also use device data for the following purposes:
Screening for potential cases of fraudulent activity
Analytics and technical site data for improving your experience
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. If at any point you believe the information, we hold on you is incorrect you may request to see this information, have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter further.
Types of cookies
The following types of cookies may be used when you visit the Site:
Analytics cookies monitor how users reached the Site, how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.
Our cookies are “first-party cookies” and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser but may affect the functionality of the Site.
Personalisation cookies are used to recognise repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.
Third-party cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These cookies allow third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.
Control of cookies
Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.
If you have any questions or comments about this Privacy and Cookies Policy, please contact us here.